Here are some answers to questions that we get frequently. If you have a specific question, The best way to get an answer is to call the office at (801) 785-3007Do you sell filters to the public?
Yes, we do sell many sizes of 4" filters, and we also have 1" filters available. 4" sizes include - 24x25x4", 20x25x4", and 16x25x4". Current Price on a 4" filter is $35.00 ea. Sometimes a furnace will have that unique size of furnace filter that you just can’t find in stores. We can order in for you from our distributors.
We do keep many service parts (motors, duct grills, transformers etc.) in stock for our service technicians, that we can provide, if you are comfortable making repairs yourself. We can also order in from the distributor parts that you may need. It may also be better for you to just schedule a service call and have one of our experienced techs make the repairs to your system.
Our service rate, also called a diagnostic fee. It is what we charge to have a professional come to your home or business and figure out what the problem is with the furnace or A/C. The service rate is based upon the travel time it takes to get to the site. See a breakdown of our Coverage Area. The local diagnostic fee is currently $69 for us to come and check what is wrong. For extended coverage areas, the fee is increased.
Yes! We offer free estimates on new systems and installations. For replacement of equipment a lot of times we can even do a rough estimate over the phone. Call for an Estimate
Yes. Our metal shop is available to help you with any sheet metal needs you may have. If you need metal for a special project, or you have purchased some metal that you need cut or bent a certain way, just drop by. Our shop guys will be happy to assist.
We take all common forms of payment. Our Service technicians have been set up with credit card payment capabilities on location. In most cases with service calls, payment is due on completion of work where check or credit card is preferred.
Water heaters are usually a plumbing issue. Our focus is Heating and Cooling comfort systems, so we do not service water heaters. We can recommend a plumber if you would like.
Yes, our service techs have experience in repairing evaporative cooling systems.
Yes, our work comes with a 1-year labor warranty on any all replacement work that has been performed. A 5-year warranty is provided on new equipment from most manufacturers and 10-year warranty when products are registered online (On new installs we will do this for you).
If you have the regular 1" filter you should check it every month. A pleated 1" filter should last up to 3 months, but you should check it every other month to be safe. If you have updated your system and half a 4" cabinet, you need to check it quarterly. 4" filters should last you 4-6 months.
This depends on many factors, including the space you have available in your home or office, and the size of your existing ventilation system. A Professional Heating service technician will be able to provide you with information on your sizing and what comfort system would best suit your business or home.
A good rule of thumb is to have you’re a/c serviced in the spring (before it gets too hot) and to have your furnace tuned-up in the Fall (you guessed it, before it gets too cold). Individual tune-ups are $99 dollars for an individual system, but there are savings if you prepay for both services.
Yes. We can accept credit/debit card payments over the phone. If you are local, you can also swing by the shop to make your payment.
If you do not see an answer to your question, please call the shop at (801) 785-3007. We are available Monday-Friday 8:00am-5:00pm.